Terms & Conditions, Sambrook Manor self catering cottages|shropshire

Self-Catering

The person whose name appears on the Booking form agrees to take full responsibility for ensuring that all members of the party adhere to the conditions of let set out below.

1) The number of people occupying any one property is limited to that stated in the brochure or website, unless by prior consent with the owner.

2) A 50% deposit is required on booking, with the remainder of the balance payable four (4) weeks before the start of the let.  If the booking is made less than 4 weeks before the start of the holiday let please send the full rental charges at the time of booking. Please first check that the property of your choice can be reserved for you.  In the event of failure to pay the balance of rental charges by the due date we reserve the right to re-let the cottage.  Every attempt will be made to contact you before we do so. 

3) Please notify any cancellation in writing.  If a notice of cancellation is received between the dates of your deposit being received and the final payment being due then the deposit will be retained unless the property can be re-let. If you cancel within 4 weeks of your stay you will still be liable for full payment unless the property is re-let.  If cancellation is made within four weeks of the holiday start and the whole rent has been paid then the whole amount paid will be retained unless the property can be re-let.  If a re-let is successful then a full refund less £25 administration fee will be made, if the property cannot be re-let then no refund will be given.  We advise you to take out cancellation insurance.

4) Should the property, subsequent to booking, become unavailable through any cause, you must accept that the owners liability is limited to the amount of any rent paid.

5) You agree to use the property solely for its intended purpose as self catering accommodation and to accept the owners right to refuse to hand over the property to any person deemed unsuitable to take charge.  Persons causing a nuisance or disturbance to neighbours or other guests and unreasonable behaviour may result in the owner requesting you to leave.

6) Unless otherwise agreed your cottage will be ready from 3pm onwards.  Departure by 10am please so we can prepare for our other guests.  You may leave your vehicle if you wish to arrive/depart earlier/later.

7)The responsibility for personal property of guests occupying the accommodation is solely theirs.  Guests agree to absolve the owner of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury from any cause whatsoever. All Vehicles are also left at the guest's risk.

8) You must respect & look after the accomodation during your stay and you must leave the property clean & tidy.  Please let us know of any damage or breakages so we can repair or replace them for the next guests.  We reserve the right to charge replacement value for any damage or breakages.

9) You agree to allow the owners or agents access to the property at all reasonable times.  We will only ever request access to your property in case of emergency e.g. a water leak.

10) No Smoking inside the cottages & no pets allowed except for guide dogs.

Bed & Breakfast

1)  A £10 deposit per room is required to confirm the booking with the remainder of the balance payable at the end of your stay.

2)  Please notify us of any cancellation.  Your deposit is non-refundable.

3)  Should the room/rooms become unavailable through any cause you must accept that the owners liability is limited to the amount of deposit paid

4)  Rooms will be ready by 4pm onwards.  Departure by 10am please so we can prepare for our next guests.

5)  Persons causing a nuisance or disturbance to other guests and unreasonable behaviour may result in the owner requesting you to leave.

6)  The responsibility for personal property of guests occupying the accommodation is solely theirs.  Guests agree to absolve the owner of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury from any cause whatsoever.  All vehicles are also left at the guests risk.

7)  You must respect & look after the accomodation during your stay.   Please let us know of any damage or breakages so we can repair or replace them for the next guests.  We reserve the right to charge replacement value for any damage or breakages.